Case Studies

Selected examples of software development and systems engineering work—backend services, real-time integrations, and infrastructure improvements.

Details are generalized to protect client confidentiality.

Monetization + Analytics for a Live Events Platform

Overview

Added promo bidding workflow, impression/click tracking, and admin reporting to a live, traffic-bearing ASP.NET MVC site.

Challenges

  • Working within an existing codebase without breaking live functionality
  • Maintaining production safety during feature rollout
  • Ensuring analytics accuracy across high-traffic events
  • Building extensible foundations for future monetization features
  • Integrating reporting dashboards for business stakeholders

Approach

  • Implemented promo bidding logic with validation and conflict resolution
  • Built async impression/click tracking to avoid blocking user requests
  • Created admin dashboards for campaign management and analytics
  • Established clear data models and service boundaries
  • Added comprehensive logging and monitoring for operational visibility
  • Deployed incrementally with feature flags and staged rollout

Technologies

ASP.NET MVC C# SQL Server JavaScript Entity Framework

Outcome

Monetization features delivered without disrupting live traffic. Created a clearer, more maintainable structure for future enhancements. Reliable engagement reporting enabled data-driven decisions for business stakeholders.

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Real-Time SIP/VoIP Integration Foundations

Overview

Implemented a .NET SIP service foundation using SIPSorcery with streaming STT/TTS plumbing and call flow controls, designed for low-latency voice interaction.

Challenges

  • Managing RTP streams and audio format conversions
  • Wiring media sessions for bidirectional audio flow
  • Building a real-time processing loop for speech recognition and synthesis
  • Ensuring operational stability under varying network conditions
  • Integrating third-party STT/TTS services with low latency

Approach

  • Built SIP signaling layer with SIPSorcery for call control
  • Implemented RTP media handling for audio streaming
  • Created audio pipeline for format conversion and buffering
  • Integrated streaming STT/TTS APIs with callback handlers
  • Designed call flow state machine for interaction logic
  • Added comprehensive logging and error recovery mechanisms

Technologies

.NET C# SIPSorcery RTP WebSocket Speech APIs

Outcome

Established a working real-time loop foundation suitable for receptionist/assistant workflows. Created extensible architecture for future voice interaction features.

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Infrastructure Stabilization and Modernization

Overview

Reduced risk in a mixed Windows/virtualization environment by improving AD/DNS/DHCP/DFS reliability and virtualization workflows.

Challenges

  • Legacy domain controller upgrades without service disruption
  • Resolving Active Directory replication backlogs
  • Improving backup and snapshot reliability
  • Planning safe decommission of end-of-life systems
  • Addressing DNS/DHCP configuration drift

Approach

  • Performed health assessments of AD, DNS, DHCP, and DFS services
  • Upgraded domain controllers with staged rollout and validation
  • Resolved replication issues and optimized site topology
  • Implemented consistent backup procedures and tested recovery scenarios
  • Documented infrastructure configuration and created runbooks
  • Established monitoring and alerting for critical services

Technologies

Windows Server Active Directory DNS/DHCP DFS VMware Proxmox PowerShell

Outcome

Improved business continuity and service reliability. Clearer infrastructure topology with documented procedures. Reduced operational risk through proactive maintenance and more reliable backup behavior.

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